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    As of simple operation and plain configuration of apparatuses, the preventive maintenance (PM) of scanners and printers are to be performed by the customer. Such periodic maintenances shall be carried out on a specified schedule, according to the procedure given in the user manual. However, if a product gets to any malfunctioning or failure, PART is out there for eruptive maintenance (EM) including repair or replacement of electrical, electronic and mechanical components either at the customer’s site or by relocation of devices to the company.

       To record a maintenance case, tell us the machine specifications and a brief of trouble together with your phone number, using the information in the Contact us page.